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Win + Retain Customers with Seamless Channel Integration

ON-DEMAND

The future of retail belongs to those moving with speed to seek inspiration, pursue innovation, rapidly integrate, and iterate. These four “I’s” are the hallmark of a modern retail enterprise, one positioning itself to remain relevant with future shoppers. This arduous journey requires taking bold action today and thinking differently about customer experiences and expectations that are continually reshaped by technology.   Join Retail Leader as we explore this topic and provide actionable information for retailers looking to build a seamless omnichannel strategy. In this webinar you’ll learn:  
  • Disruption Update – Who’s doing what to win with shoppers now
  • Beyond Best Practices – How to gain tomorrow’s advantage today
  • Measuring Experience – The cross-channel metrics that matter most
  • Organizational Agility – How leading companies move with speed and turn insights into action

Speakers

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Fiona Swerdlow
VP, Research Director Digital Business - Retail
Forrester
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Josh Cowan
Associate Director
SMG
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Moderator, Mike Troy
Editor in Chief
Retail Leader




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