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Personalizing the Group Experience for Hotels by Amadeus Hospitality

Tue, Feb 5, 2019 11:02 AM EST{LOCAL_TZ}

Providing personalized service across hotel departments from operations and housekeeping to events and group business requires careful strategy. We’ll explain how you can improve customer relationship management across your entire hotel portfolio by leveraging data to better connect with guests, fill guest rooms and function space, and deliver memorable experiences. 

In the webinar you’ll learn: 

  • How to increase efficiencies for group business (operations + events) 
  • Which tasks to prioritize to provide better experiences 
  • How to leverage your CRM to keep valuable group business opportunities within your portfolio 
  • The latest industry insights and data from our exclusive research
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