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When Omnichannel Isn’t Enough

Wed, Feb 20, 2019 1:02 PM EST{LOCAL_TZ}



It’s great to take all forms of payment through every channel, but what happens when special needs like split disbursements or specialized reporting needs arise—as they often do? Whether you’re an ISO, merchant, or service provider, you know complex settlement is a growing—and complex—issue. Learn from this webinar how to make these issues a non-issue in a way that pleases everyone involved in the transaction.



Speakers:

John Stewart, DT Editor, Moderator

John Stewart is an experienced editor and journalist who has covered the electronic payments business for 33 years. He has edited Digital Transactions, Digital Transactions News, and digitaltrnsactions.net since he cofounded their publisher, Boland Hill Media, in 2003



Tom Cunningham, VP Marketing and Business Development, iStream Financial Services

Tom Cunningham has over 23 years of experience in the payments and technology industries. He specializes in product management, customer delivery and new product development. In 2011 he joined iStream and was instrumental in bringing the “All Payments Platform” – Pymntz™ to the market. In 2003, in collaboration with Microsoft, he worked on ISV ERP solutions designed to streamline operations and increase profitability for mid-market organizations. He began his career in the mid-90’s by helping to launch some of the industry’s first Online Vacation Travel e-commerce properties for Southwest and United Airlines, Starwood Hotel and Resorts and Universal Studios. Tom holds a Bachelor of Science degree in Business Administration from Marquette University.


Mark Becker, Director of Platform Operations, iStream Financial Services

Mark leverages his 29+ years of operational experience to deliver best in class service to clients on a daily basis.  He began his career working for the Kohler Co. Generator Div. and served in multiple roles including programmer, system analyst, systems manager and systems architect.  Mark entered the financial services space in 1997 with Universal payment processing serving as Operations and Systems manager and was responsible for implementing E-Funds Select Merchant product while growing and managing the operational platform supporting what grew into the 17th largest portfolio in the U.S. market at that time.  Mark joined iStream in 2005 as one of the founding employees responsible for building all operational procedures and processes.  He has personally completed integrations to major core processors including FIS, Fiserv, Jack Henry, D+H (Hartland) and CSI.  He has performed numerous financial institution and national account integrations into the iStream Payment Platform and currently manages the team responsible for daily operations and integrations.  Mark holds a BA in Information Systems from Lakeland College and also holds both AAP and NCP certifications. 



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