A Diagnostic Discussion with ALLDATA

View Now On Demand!

Cars today rely on quite a few technological components, making them increasingly more challenging to diagnose. Learn how ALLDATA can help save you valuable time when dealing with difficult diagnostic problems. Watch the On Demand version of this webcast and learn about:
  • ALLDATA Diagnostics, our NEW professional-level scan tool that saves you time by linking trouble codes directly to relevant OE repair articles – no need to punch out to a separate browser or application.
  • ALLDATA Tech-Assist, our hotline that can connect you to our team of highly-skilled ASE Certified Master Technicians to provide expert troubleshooting advice and step-by-step repair guidance.
    During the live Q&A that follows, you can submit questions to ALLDATA’s ASE-Certified Master Techs Rich Diegle and Guy Simons.

Presented by:

Rich Diegle

Rich Diegle is ALLDATA’s Tech-Assist Team Manager. After four years in the US Air Force as a crew chief on a KC-135 in-flight refueling aircraft, he decided to attend a two-year college. With an AA Degree in Automotive Technology and minor in Journalism, Rich worked 16 years at Nissan as a Senior Technician, Nissan Master, and ASE Master Automobile Technician. He came to ALLDATA in 1996 and held positions as a Senior Automotive Editor, Marketing Writer and PR Manager. He left in 2009 to teach Advanced Automotive Diagnostics and Emission Systems at Universal Technical Institute but returned to ALLDATA in 2013 to help develop the Tech-Assist Team and product. 

Guy Simons

A 25-year veteran of the automotive industry, Guy Simons is an Automotive Diagnostic Consultant and Team Lead for ALLDATA Tech-Assist. Before ALLDATA, he worked in independent shops in Sacramento and the Bay Area. He was a lead instructor at WyoTech in Sacramento for nine years, teaching Basic Engine Management Systems and Advanced Diagnostics. As a California Bureau of Automotive Repair Certified Instructor, he also taught the California Smog License Course.


Sponsor Information

ALLDATA® is the leading provider of unedited OEM information for the automotive repair and collision industries. Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on ALLDATA for OEM-accurate automotive service and collision repair information, shop management software, training, and customer relations tools. Visit www.alldata.com for more information about their complete list of products.

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