Small Meetings: Why and How to Manage? 

Date: Thursday, May 17, 2018
Time: 1 PM ET / 10am PT
Duration: 60 min with Live Q&A

With the number of small meetings on the rise, so too are challenges for companies to best manage them. Companies can no longer afford to ignore small meetings as the overall spend, sourcing challenges and risks have escalated. But how should they approach small meetings management?

Learn the approaches and rationale of various companies in this FREE, 60-minute BTN Group thought-leadership webinar sponsored by Cvent. Hear what prompted the decisions to finally tackle small meetings within their organizations, how companies have approached it and the results. 

Key Takeaways:

  • The tipping point for small meetings management – data, risk, duty of care, leverage?
  • Approaches to manage small meeting
  • Benefits and watch words

About the Speakers

Jami Stapelmann brings knowledge and experience in strategic planning, project management and innovation concentrated in the travel/hospitality sector. She began her career as a buyer for Macy's department stores and has held various management and leadership positions. Her current role at Estee Lauder Companies, is Executive Director Global Travel and Meeting Services. She was recently named one of the Top 25 Influencers in the Meetings Industry by Successful Meetings and was selected as one of the Top 25 Women in the Meetings Industry by Meetings and Conventions Magazine. She holds a bachelor of science degree from the University of Wisconsin and GLP designation from the Wharton School.

Meredith Smith is an energetic, highly strategic meetings and travel leader with extensive international experience, predominantly on the buyer side. Her 20 years in the sector spans companies such as Hyatt, Starwood, Expedia, Intel and Merck & Co. In April 2018, Smith joined travel and meetings engagement consultancy FESTIVE ROAD as Principal for the Americas region. Directly prior, she led Merck's Global Travel, Meetings and Payments program across 72 countries. Smith has been recognized for her results driven, direct transparent system, as well as for her ability to challenge the status quo. During her carrer, she has served on boards for ACTE, United Airlines and Marriott Hotels. She is a frequent industry speaker, most recently at the ACTE Global Summit in New York.

Kim Heche joined Grant Thornton LLP in 2016, and is responsible for the firm’s travel, meetings, and corporate card programs. Grant Thornton is one of the world’s leading organizations of independent audit, tax and advisory services. Heche has a long career in the travel industry, previously serving as Vice President - Global Travel, Meetings & Events for Aon Corp., as well as holding senior leadership positions in account management and operations at both American Express and Carlson Wagonlit Travel.

Mary Ann McNulty is Director of The BTN Group’s Content Solutions, which produces webinars, white papers, research and custom content. She has covered business travel and meetings for more than 25 years. Her work has appeared in Business Travel News, Travel Procurement, The Beat, Corporate Travel and Meeting News, as well as on conference stages and webinars.


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Jami Stapelmann
Executive Director Global Travel,
Estee Lauder Companies

Meredith Smith
Principal for the Americas,
Festive Road

Kim Heche
Director, Travel & Meetings
Grant Thornton

Moderator:
Mary Ann McNulty,

Director, Content Solutions,
The BTN Group


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  • Association of Corporate Travel Executives (ACTE)
  • Global Business Travel Association (GBTA)
  • Meeting Professionals International (MPI)
  • Institute for Supply Management (ISM)
  • None of the above