2018 Restaurant Technology Study Deep Dive: Enabling Success with Insights


The restaurant landscape is increasingly competitive as guests expect and demand personalized, digital experiences. Data will be the key for restaurants to not only provide effective engagement to guests, but to also empower operations in smarter, seamless ways. This web seminar will highlight findings from the 2018 Restaurant Technology Study depicting just how companies are prioritizing data and analytics strategies and what technology will be leveraged to do so.  Hear from the study analyst and author about what IT priorities and innovation trends will be shaping the hotel industry, plus insights into how innovators do things differently.
What you’ll learn: The technology and strategies that restaurants plan to invest in most heavily in 2018. How tech budgets will change in the year ahead. Top areas for R&D. How data and analytics will be vital to restaurant growth and what data leaders are doing differently. How restaurants prioritize emerging technologies and where they rank trends in customer engagement/loyalty, mobility, IoT and other technologies.
PLUS: Get interactive! Listen in as restaurant industry and technology experts discuss how restaurants must adopt a data-driven – or even data-first – mentality and what that means in terms of empowering workers and guests. Submit your questions and comments to the panel for further discussion and a real-time response!

Steve Smyth
Senior Restaurant Technology Manager
Taco John's
Jeremy Macdonald
Chief Customer Officer
Toby Malbec
TWM Insight LLC
Moderator: Dorothy Creamer
Hospitality Technology Magazine

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