Five Stars – Hire the Best Candidates to Increase Customer Loyalty
Available for viewing.
Customer expectations are being reshaped by social media channels and increased business competition, making it hard to satisfy today’s savvy customers. One negative experience amplified through social media or word-of-mouth can influence thousands of potential customers.
Stand out by hiring candidates who will provide superior customer service -- staffing a team that has confidence and a positive attitude will increase customer loyalty and grow revenue. Traditional hiring methods don’t often show how committed a candidate will be to providing superior service, but automated reference-checking does just that: recruiters receive 360-degree feedback directly from a candidate’s peers and former managers -- feedback that is now proven to predict performance.
Join us to learn:
Vice President – Field Operations
Who should attend:
Human resources, talent acquisition management, retail hiring managers and anyone who wants to learn how to hire employees who have the behaviors and skills that represent your brand.
Please note that your registration details will be shared with the sponsor of this event.
All content of this presentation represents solely the individual opinions of the speakers, and not necessarily those of STORES Media or the National Retail Federation.
copyright © 2013 STORES Media