How to Hire Candidates with Superior Customer Service
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Poor customer service is projected to cost the U.S. economy $83 billion per year. The White House Office of Consumer Affairs estimates that customer loyalty can be worth 10 times as much as a single purchase. Imagine the sales impact on retailers.
Ensure that you’re hiring employees with the behaviors and skills that increase customer loyalty and sales with automated online reference checking. Learn how this new best practice is changing the hiring game for retailers, including Kohl’s, T.J. Maxx and Walmart.
Join us to learn:
Vice President – Field Operations
Who should attend:
Human resources, talent acquisition management, retail hiring managers and anyone who wants to learn how to hire employees who have the behaviors and skills that represent your brand.
Please note that your registration details will be shared with the sponsor of this event.
All content of this presentation represents solely the individual opinions of the speakers, and not necessarily those of STORES Media or the National Retail Federation.
copyright © 2013 STORES Media
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