1 Dual core processors are preferred. 2 Mac and iOS devices only. 3 In addition to having a properly installed Adobe Flash Player your system must permit live Flash streaming. 4 Apple iPad and iPhone only. Please use Safari on iOS devices for the best viewing experience. 5 Android 4.4+. Please use Chrome on Android devices for the best viewing experience.
I am having trouble hearing audio
If you have internal speakers, make sure they aren't muted.
If you have external speakers, make sure they are powered on and aren't muted.
Make sure you did not lose Internet connectivity.
Make sure your system has passed the system test located under "Test my system now".
If your system is using Adobe Flash Player and you receive a "connection failed" message it's most likely due to a proxy server blocking Flash streaming. Please contact your local IT admin.
If you are using a mobile device, such as an iPhone, make sure you have enough bandwidth. We advise using dedicated wi-fi or 4G.
If you are using an Android device, Apple iPad or iPhone you will need to click on the media play button to begin the presentation. Android and Apple iOS devices do not permit streams to begin automatically.